Chrysler wiTech MicroPod 2 FAQ

Top 6 Reasons to Get wiTECH MicroPod 2 Diagnostic Tool:

1. the copy is 1:1 of the genuine, of high quality and good stability, its connector matches the car OBD plug perfectly.
2. With high-quality USB cable which transfer data stably and reliably
3. The package is anti-static, moisture-proof, anti-electromagnetic interference
4. Works with your current wiTECH software
5. No smart cables required
6. No drivers needed


WiTECH MicroPod 2 Diagnostic Tool Basic Info:
1.Works with your current wiTECH software Version: 17.04.27
2.Multi-Languages available: English, French, Spanish, German, Italian, Russian, Japanese, Korean and Chinese
3.PC-Based: Requires PC connection
4.Warranty: It can be returned and replaced for a new one within one year, if non-human damage.
5.Update: you could update when the newest software is released

Multi-language wiTech MicroPod 2 Diagnostic Programming Tool V17.04.27 for Chrysler
MADE BY MOPAR (CHRYSLER) and OEM, the microPOD II is small in stature but  offers 100 percent CAN coverage for Chrysler, Dodge, Jeep, and Fiat (North America), including  latest 2014 Dodge Ram ProMaster, 2015 Jeep Renegade  and 95% of non-CAN.

This tool is the Next Generation Chrysler Scan Tool for “CAN” Bus Models and is a direct replacement for wiTECH VCI POD, StarMobile, StarScan, and wi-TECH POD.

The wiTECH diagnostic system is designed to work on Chrysler, Dodge, Jeep, and North American Fiat vehicles equipped with CAN BUS technology. It provides the latest technology and significant hardware and software performol provides  cutting edge technology will enable technicians to increasance enhancements over the current StarSCAN and StarMOBILE tools. This toe their productivity and provide world-class diagnostic services to your customers.  This tool is very easy to use .The MicroPod 2 is a great OEM dealer diagnostic tool that will give you full access to the vehicles that you are working on.


 Will wiTECH 2.0 use my current network equipment?
Yes. With the rollout of the wiTECH Diagnostic Extender program your dealership is now equipped with the necessary network hardware to operate wiTECH 2.0. As part of the wiTECH 2.0 installation process at your dealership the agent will configure one of your dealership’s VCI devices to allow operation with the wiTECH 2.0 system.

Why should I use wiTECH 2.0?

wiTECH 2.0 application is a new standard for vehicle diagnostics. Upcoming vehicles require the use of wiTECH 2.0 due to changes in the vehicle electronics. Given the significant speed advantages of the wiTECH 2.0 system, it should be clear why you would want to use wiTECH 2.0.

Essential tools normally come with hardware. Why is this different for wiTECH 2.0?

The hardware components of wiTECH 2.0 were deployed in CY 2013 with the wiTECH Diagnostic Extender program. With that program, you received the necessary hardware to use wiTECH 2.0, including a single microPod device. We strongly recommend that you purchase adequate microPods for your technicians. There is no excuse, as microPods are the lowest cost OEM vehicle communications interface device available. A dealership can recover its purchase price almost immediately through additional service sales.

Does WCP microPod work with DRB III Emulator?

Please be aware that WCP microPod does not support some legacy protocols. We recommend that you purchase more recent versions of the microPod device to ensure full vehicle support.

Will the VCI Pod be supported with wiTECH 2.0?

No, the VCI Pod does not support all FCA US vehicles. microPod has become the new standard for vehicle diagnostics and it has superseded the VCI Pod.

Will the StarMOBILE be supported with wiTECH 2.0?

No, the StarMOBILE device cannot be supported with wiTECH 2.0.

Can I use my VCI devices in wiTECH 2.0 using a USB connection?

The wiTECH 2.0 model is a network connected model where the VCI device communicates directly to back-end cloud servers. This is driven in part by diagnostic application security requirements. It is not feasible to operate the server software on a PC. Moving forward, it is critical that the service shop have reliable network connectivity to permit vehicle diagnostics.

Network and Connectivity Questions

What if I don’t have an internet connection or my location has unreliable connectivity? Can I still use wiTECH 2.0?

You can use a hotspot or other cellular technology to allow connection, but wiTECH 2.0 is an online-only model. For business use, wireless devices that provide backup cellular capability (e.g. Cradlepoint devices) prove to be effective in allowing the dealership to continue uninterrupted operations.

Can I perform road tests?

Yes. wiTECH 2.0 is an online model, so you will need to connect your microPod device and tablet to a mobile hotspot or cellular modem. If your tablet or phone has a built in hotspot, then you can just connect your microPod to your mobile device.  This configuration makes for a simple on road experience. We strongly suggest that you take a partner on drivability rides to operate the mobile device to ensure you are not distracted during your testing. As with the wiTECH 1.0 system, an internet connection is not required when the VCI device is in flight recorder mode.

What hotspot does wiTECH 2.0 support?

We have used a variety of devices ranging from smartphones, cellular modems like Mi-Fi, and USB cellular dongles. If you choose to use your personal cellphone, remember that you may be charged for the data transfer by your carrier.

Why didn’t wiTECH 2.0 fix my networking issues?

Almost all networking problems, outside of hardware device failures, are the result of Wi-Fi or wired infrastructure issues in the dealership. It is important that the dealership have full Wi-Fi coverage in the service shop by installing sufficient access points. We support more than 10,000 dealerships worldwide using TCP/IP networking protocols. We know that networking requires appropriate technical talent be available to the dealership. It is important that the dealership understand this as well. Within the NAFTA market we have found that network complaints almost exclusively result from simple, solvable concerns covered by knowledge base articles. Please refer to the Networking section of the knowledge base for articles that will help your IT department resolve the majority of issues.


What browsers does wiTECH 2.0 support?

We officially support the same browsers as the FCA ICT department supports for DealerCONNECT: Internet Explorer versions 11 as well as Safari versions 7+. Please note that Apple no longer supports Safari on the Windows OS. We cannot test all browser implementations on all computers, tablets, and smartphones so you are free to experiment and determine if your favorite browser is supported for your use.

What display devices does wiTECH 2.0 operate on?

wiTECH 2.0 is device agnostic, meaning we do not require a specific PC, tablet, or smartphone since the application is web browser based. It is being used on a wide variety of PCs, tablets, and smartphones today. It will also operate on the device you use for wiTECH 1.0. We do not guarantee proper operation on all devices as testing all possibilities today is not feasible. We do recommend that you use reliable, safe equipment, appropriate for use in service shop environment.

What vehicles are supported in wiTECH 2.0? Does it have the same vehicle support as the wiTECH 1.0 Diagnostic Application?

Currently, wiTECH 2.0 does not fully support multi-protocol bus vehicles, though full support will be added shortly. For now, use your wiTECH 1.0 system to service the multi-protocol vehicles. Specific vehicles not presently supported are also discussed in this wiTECH 2.0 Knowledge Base under the wiTECH 2.0 Issues and Limitations section.

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